The first step is to check your paperwork. The reference number can be found on the papers, warranty card and occasionally on the case. If you don’t have access to these documents, some brands include the reference number on the caseback engraving. Occasionally there will be two numbers engraved on the caseback, one will be the serial number (the unique identifiable number for your watch) and the other will be the reference number. Still not sure what your reference number is? No worries, you can leave that blank and we will help you later.

The amount of money your watch is valued at depends on a few factors: condition, accessories (including box and papers), and the current selling value on the secondary market.

Once your submission is received by our team, we work on getting you an evaluation within the first 24 hours.

The condition of your watch, any included accessories, and the current secondary market are all factors to be considered when determining the value.

You are welcome to decline any offer. If the watch has already been shipped to us, we will return the watch to you and cover the cost of shipping and insurance. If the watch is in your possession already, there is nothing more you need to do once you decline our offer.

There is sometimes room to negotiate based on the payment method used for any outstanding payment required or by providing additional supporting information about the watch being traded in. Please feel free to talk to your Client Advisor to more fully understand the offer and discover if there is any room to create a better deal.

We can agree on a deal and you can get your payment in as little as 48 hours.